How to resolve font problems during Word to PDF or image conversion?

Syncfusion .NET Word library (DocIO) allows you to convert Word documents to PDF and image. While performing Word to PDF/Image conversion, internally DocIO uses the fonts installed in the environment to measure and draw the content of Word document during conversion. If a font is not available in the environment, an alternate font will be used. This can lead to differences in the output PDF or image, such as missing text or different font sizes.

What happens if used fonts in Word document not available during Word to PDF/Image?

If font is not installed in the environment, you will face the content will not be preserved in the output PDF/Image as like input Word document.

You can also check whether all the necessary fonts used in Word document are installed or not for Word to PDF or image conversion.

How to resolve font missing problem during Word to PDF/Image

You can use any one of the suggestions to resolve the problem.

Suggestion 1: Install all the necessary fonts

Install all the necessary fonts in the production environment, which are used in your Word document.

For Linux containers:

1. Install the Microsoft-compatible fonts by adding the Docker commands in the Dockerfile. For further information, refer here.
2. If you are still facing the font problems after implementing the above suggestion, you can maintain the necessary fonts in a separate folder and copy them to the Linux containers. For further information, refer here.

Suggestion 2: Substitute alternate fonts

DocIO supports event handler to substitute alternate fonts when the necessary fonts not available in the production environment during Word to PDF/image conversion.
The following code example shows how to add event handler to set alternate font when the specified font is not installed in the machine. You can use same event handler for Word to Image conversion also.

C#:

using (FileStream docStream = new FileStream("Template.docx", FileMode.Open, FileAccess.Read))
{
   // Loads file stream into Word document
   using (WordDocument wordDocument = new WordDocument(docStream, Syncfusion.DocIO.FormatType.Docx))
   {
       // Hooks the font substitution event
       wordDocument.FontSettings.SubstituteFont += FontSettings_SubstituteFont;
       // Instantiation of DocIORenderer for Word to PDF conversion
       using (DocIORenderer render = new DocIORenderer())
       {
           // Converts Word document into PDF document
           PdfDocument pdfDocument = render.ConvertToPDF(wordDocument);
           // Unhooks the font substitution event after converting to PDF
           wordDocument.FontSettings.SubstituteFont -= FontSettings_SubstituteFont;
           // Saves the PDF file
           using (MemoryStream outputStream = new MemoryStream())
           {
               pdfDocument.Save(outputStream);
               // Closes the instance of PDF document object
               pdfDocument.Close();
           }
       }
   }
}

Event to set alternate installed font

You can use any other alternate installed font names instead of missed fonts during Word to PDF/Image conversion.
The following code example shows how to set the alternate installed font name when converting a Word document to PDF/Image.

C#:

private void FontSettings_SubstituteFont(object sender, SubstituteFontEventArgs args)
{
   //Sets the alternate font when a specified font is not installed in the production environment
   //If "Arial Unicode MS" font is not installed, then it uses the "Arial" font
   //For other missing fonts, uses the "Times New Roman"
   if (args.OriginalFontName == "Arial Unicode MS")
       args.AlternateFontName = "Arial";
   else
       args.AlternateFontName = "Times New Roman";
}

You can download a complete working sample from GitHub.

Event to set alternate font without installing in machine

You can also use any other alternate fonts without installing during Word to PDF/Image conversion.

C#:

private void FontSettings_SubstituteFont(object sender, SubstituteFontEventArgs args)
{
   //Sets the alternate font when a specified font is not installed in the production environment
   if (args.OrignalFontName == "Arial Unicode MS" && args.FontStyle == FontStyle.Regular)
       args.AlternateFontStream = new FileStream("Arial.TTF", FileMode.Open, FileAccess.Read, FileShare.ReadWrite);
   else
          args.AlternateFontStream = new FileStream("Calibri.TTF", FileMode.Open, FileAccess.Read, FileShare.ReadWrite);
}

You can download a complete working sample from GitHub.

Suggestion 3: Embed fonts in DOCX

You can also resolve this font related problem by embedding the necessary fonts in the input Word document using Microsoft Word application and then convert the Word document to PDF/Image using DocIO.

Follow the steps to go to the below option in Microsoft Word application. Go to File -> Options -> Save in Microsoft Word application. Refer the below screenshot to embed the fonts in Microsoft Word application.

What to do if still facing any preservation difference in PDF, after using above solutions?

If you are still facing any preservation issues after using the above solutions, it is possible that your machine does not contain the respective font and the PDF viewer is unable to load the content properly. To resolve this, you can embed the fonts in the PDF document itself. This will allow you to transfer the PDF documents to any device without experiencing any content preservation differences.

Embed Subset Fonts

This setting allows you to embed the particular font information (glyphs) from the TrueType fonts used for the rendered characters in converted PDF document.
The following code sample shows how to embed the TrueType fonts into the converted PDF document.

C#:

WordDocument wordDocument = new WordDocument(docStream, FormatType.Automatic)
// Instantiation of DocIORenderer for Word to PDF conversion
DocIORenderer render = new DocIORenderer();
// Sets true to embed TrueType fonts
render.Settings.EmbedFonts = true;
// Converts Word document into PDF document
PdfDocument pdfDocument = render.ConvertToPDF(wordDocument);

You can download a complete working sample from GitHub.

Embed Complete Fonts

This setting allows you to embed the complete font information (glyphs) from the TrueType fonts used in converted PDF document.
The following code sample shows how to embed the complete TrueType fonts into the converted PDF document.

C#:

WordDocument wordDocument = new WordDocument(docStream, FormatType.Automatic)
// Instantiation of DocIORenderer for Word to PDF conversion
DocIORenderer render = new DocIORenderer();
// Sets true to embed complete TrueType fonts
render.Settings.EmbedCompleteFonts = true;
// Converts Word document into PDF document
PdfDocument pdfDocument = render.ConvertToPDF(wordDocument);

You can download a complete working sample from GitHub.

Take a moment to peruse the documentation where you can find basic Word document processing options along with the features like mail merge, merge, split, and compare Word documents, find and replace text in the Word document, protect the Word documents, and most importantly, the PDF and Image conversions with code examples.

Conclusion
I hope you enjoyed learning about how to resolve font problems when converting Word document to PDF or image conversion.

You can refer to our ASP.NET Core DocIO feature tour page to know about its other groundbreaking feature representations and documentation, and how to quickly get started for configuration specifications. You can also explore our ASP.NET Core DocIO example to understand how to create and manipulate data.

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