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What are the Technical Support and FAQs for .NET MAUI Controls?
3 mins read
| Question | Answer |
|---|---|
| If I use the open-source .NET MAUI controls from Syncfusion, how do I get technical support? | To obtain technical support for the .NET MAUI Toolkit (the 14 open-source controls), you have three options:
|
| Can I post my technical questions on GitHub for the .NET MAUI controls? | Yes, you can post questions on GitHub related to the Syncfusion open-source controls. We will do our best to address them within 3 days. |
| If I post my technical support questions on GitHub, will Syncfusion post an answer there? | Yes, we will address the questions that apply to us. If you would like to obtain support with ticket tracking, you can instead submit a ticket on this portal: mauitoolkit.syncfusion.com. |
| If someone posts a ticket on your portal at maui.syncfusion.com, will you post the Q&A back to GitHub? | We may post back to GitHub if the question and answer are of general interest. |
| Who at Syncfusion will be viewing and responding to tech support questions about the Syncfusion controls on GitHub? | The internal Syncfusion .NET MAUI team will be viewing and responding to support requests on GitHub. |
| Can I buy only Syncfusion’s .NET MAUI controls? | At this time, you can purchase a subscription to Essential Studio, which includes the .NET MAUI controls. If you intend to use only the .NET MAUI controls, discounts may be available. Also, you should see if you are eligible for a Community License. |
| How does this announcement affect current .NET MAUI customers with a subscription? | It doesn’t affect them at all. Only a subset of the controls was released as open source. You are welcome to use the open-source controls if you don’t need to use the other commercial controls. We expect most customers will keep their subscriptions, as they are receiving support and updates for a great platform. |
| I’m using the .NET MAUI controls that are now open source and have a paid subscription. Can I cancel my subscription? | Yes, if you choose to do so, you can cancel at the end of your current term. We hope that you continue to subscribe. In the event that you qualify, the Community License might be another option. |
| What if I need a fast turnaround time for my technical support questions? | You can obtain free technical support via GitHub, or by posting your question on mauitoolkit.syncfusion.com. If you need a faster turnaround time, you can become a Syncfusion customer and obtain a subscription to Essential Studio, which contains our .NET MAUI controls. |
| Why is Syncfusion doing this? | The better the .NET MAUI platform does, the better we do as a company, and the more we can do for our customers. The ecosystem matters to us. The long-term success of the platform matters greatly to us. Increased adoption of the .NET MAUI platform helps all of its developers, including us. It can increase the creation of components and help them to get to market quickly. It also encourages the creation of more mature components and more effort put into testing. |
| Will Syncfusion continue to release .NET MAUI controls as open-source over time? | The more broadly used .NET MAUI controls will be released as open source. The more advanced features will continue to be in the commercial offering by Syncfusion. |
| Will Syncfusion release its other component libraries (JavaScript/Blazor/etc.) as open source? | No, we don’t have a current intention to do so. |
| Will the .NET MAUI controls function the same now that they are open source? | Yes, they will. |
| Will the .NET MAUI open-source controls still receive updates with Syncfusion’s quarterly volume releases? | Yes, they will. It could be different cadence than our commercial release. In general, though, we plan to support both at the same time. |
Conclusion
I hope you enjoyed learning on the technical support and FAQs for .NET MAUI Controls.
You can refer to our .NET MAUI controls feature tour page to know about its other groundbreaking feature representations and Documentation, and how to quickly get started for configuration specifications. You can also explore our .NET MAUI controls example to understand how to create and manipulate data.
For current customers, you can check out our components from the License and Downloads page. If you are new to Syncfusion, you can try our 30-day free trial to check out our other controls.
If you have any queries or require clarifications, please let us know in the comments section below. You can also contact us through our support forums, Direct-Trac or feedback portal. We are always happy to assist you!
