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How to resolve the ToolBox configuration issue?

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After the Syncfusion Essential Studio® is installed, the Syncfusion ToolBox controls are automatically configured in the Visual Studio.  In some cases, the ToolBox is not configured in the Visual Studio ToolBox. The following cases explain how to resolve the ToolBox configuration issues.

Case 1: The Syncfusion Essential Studio® installed before installing the Visual Studio

When the Syncfusion Essential Studio® is installed before installing the Visual Studio, then the Syncfusion controls are not configured automatically. In that case, click the Recheck option located at the bottom of the corresponding version of the Syncfusion Dashboard and then run the Toolbox Installer utility from the Dashboard.

Click “Recheck” option to refresh the recently installed software in your machine

Figure 1: Click Recheck option

More information on the ToolBox configuration is available in the following online help documentation link:

http://help.syncfusion.com/ug/common/default.htm#!documents/toolboxconfiguration.htm

Case 2: The Syncfusion Essential Studio® installed after the Visual Studio installed

When the Syncfusion Essential Studio® is installed after the installation of the Visual Studio and the Syncfusion ToolBox controls are not configured, then the following steps helps resolve the issue.

  1. Close all the Visual Studio Running instances.
  2. Remove the hidden *.tbd files except the toolbox.tbd from the following locations.

Windows XP:

Location: {Drive:}\Documents and Settings\(User name)\Local Settings\Application Data\Microsoft\VisualStudio\{Version}

Example: C:\Documents and Settings\(User name)\Local Settings\Application Data\Microsoft\VisualStudio\10.0

Vista/Windows 7:

Location: {Drive:}\Users\{User name}\AppData\Local\Microsoft\VisualStudio\{Version}

Example:  C:\Users\{User name}\AppData\Local\Microsoft\VisualStudio\10.0

 

To show the hidden items in the Windows XP, Windows Vista, and Windows 7:

Folder properties window and select "Show Hidden files and folder" option.

Figure 2: To show the hidden items in Windows XP, Windows Vista, and Windows 7

Windows 8/8.1:

Location: {Drive:}\Users\{User name}\AppData\Local\Microsoft\VisualStudio\{Version}

Example: C:\Users\{User name}\AppData\Local\Microsoft\VisualStudio\10.0

 

To show the hidden items in the Windows 8/8.1:

                                              File Explorer and enable the Hidden Items

Figure 3: show the hidden items in the Windows 8/8.1

  1. Run the ToolBox Installer utility from the Syncfusion Essential Studio® Dashboard.

 

Toolbox Installer option in Syncfusion Dashboard.

Figure 4: Toolbox Installer utility

  1. Reopen the Visual Studio Environment.

Now, the Syncfusion ToolBox controls are configured in the Visual Studio ToolBox.

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Comments (6)
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AG
Arman Gevorgyan
i have installed v14.3 and there is no toolbox installer section
SD
sdb
I have installed 14.4 community license on windows 10 visual studio 2015 comunity, and the toolbox installer exist at utilities but all platform options is grayout..how i can solve this

toolbox installer

DR
Dwight Rutledge

I followed these steps. Visual Studio 2017 on Windows 10 home. did not work. Still no controls. Disappeared after Visual Studio was updated to  15.4 if that helps. Targeting 4.6 framework


DR
Dwight Rutledge

Additionally, troubleshooter states that there are no issues. 

MA
Markus

I have the same issue. I followed these steps. VS 2017 on Windows 10 Pro. No controls in VS Toolbox.  

GS
George Sconyers

Same thing for me, can't get syncfusion to populate the toolbox with the syncfusion folders of controls after deletion of *.tbd files and using syncfusion control panel toolbox installer to attempt installation into toolbox.  No controls in toolbox. Window 10 Pro (Creators), Visual Studio 15.4.4 (new install), syncfusion V 15.4.0.17 installed after visual studio installation.

MU
Mordechay Uner

Same problem. Awaiting resolution.


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