How to enable advanced logging in Report and User management server
How to enable advanced logging in Report and User Management Server
Advanced logging is a computer logging mode that records more information than the usual logging. In some scenarios, normal logging does not provide enough information to troubleshoot an issue. In such cases, advanced logging is used.
To enable the advanced logging system in Syncfusion Report Server, set the ‘IsLogOptionalData’ key to true in the Report Server, API, and Windows Authentication web config files. Additional log information, including parameters or other key values that cause exception is added to the log files.
Location of config files for Report Server
Project | Location |
Report Server | [installed drive]:\Syncfusion\Report Server\ReportServer.Web\Web.config
|
API | [installed drive]:\Syncfusion\Report Server\ReportServer.Web\API\Web.config |
Scheduler Service | [installed drive]:\Syncfusion\Report Server\SchedulerServiceInstaller\Syncfusion.Server.Base.Reports.SchedulerService.exe.config |
Location of config files for User Management Server
Project | Location |
User Management Server | [installed drive]:\Syncfusion\UMS\UMS.Web\Web.config |
API | [installed drive]:\Syncfusion\UMS\UMS.Web\API\Web.config |
Windows Authentication | [installed drive]:\Syncfusion\UMS\UMS.Web\WindowsAuthentication\Web.config |
Scheduler Service | [installed drive]:\Syncfusion\UMS\SchedulerServiceInstaller\Syncfusion.Server.Base.UMS.SchedulerService.exe.config |
After enabling the advanced logging, replicate the issue and collect the log files. Refer to this KB article to find the log files location of the Report Server and User Management Server.
